Última alteração: 2014-08-20
Resumo
The technological and IT systems development in healthcare brings constant concern for quality. Until 2010, the Hospital studied had not Nursing Care System (SAE), based on Nursing Process, which increases the nursing reasoning in terms of individualization and improvement of care and reached Resolution 358/2009-COFEN. The study consisted in two phases: pre and post-implantation, respectively (2009/11 to 2010/07) and (2010/11 to 2012/04).Conformity assessment of records was accomplished through audits. It was composed by 11 questions on quality of records with dichotomy answers. It showed that despite corrections in printings and previous staff training there was no significant improvement in adherence fill. It reinforced the continuing education programs revisions, training workshops and implementation of new ways of recording and awareness about the importance of technical and legal aspects.
Full Paper PDF: http://www.contecsi.fea.usp.br/envio/11contecsi-files/papers/991/submission/director/991-2576-1-DR.pdf